Privacy Policy – Sanovia Herbal

At Sanovia Herbal, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping address.
Account Information: Username, password, and order history.
Payment Information: Transaction details (we do not store your full payment card details).
Technical Data: IP address, browser type, device information, and cookies for a better user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide account access and secure login.
Communicate with you about orders, offers, and updates.
Improve our website, products, and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Trusted service providers (shipping companies, payment processors).
Legal authorities when required by law.

4. Data Security

We use secure technologies (SSL encryption, secure servers, and access controls) to protect your personal information from unauthorized access, misuse, or loss.

5. Your Rights

As a customer, you have the right to:

Access, update, or delete your personal data.
Request a copy of your stored data.
Withdraw consent to marketing emails at any time.

To exercise these rights, contact us at:
📧 contact@sanoviaherbal.com

6. Cookies Policy

Our website uses cookies to:

Remember your login details and shopping cart.
Provide a personalized shopping experience.
Analyze website traffic and improve services.

You can disable cookies in your browser settings, but this may affect website functionality.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Sargodha, Pakistan
📞 +92 304 1514912
📧 contact@sanoviaherbal.com